CF has recently partnered with FATV’s award-winning GetAnswers service and now provides an “Ask CF” function on the Financial Aid page of the CF website. “Ask CF” is an artificially intelligent chatbot available to answer financial aid questions 24/7/365. It quickly answers questions using a combination of short text-based answers, engaging videos and links to website information. “Ask CF” can communicate complex financial aid information to current and prospective students in an easy-to-understand style. If also covers a wide array of topics including: financial aid, financial literacy, loans, grants and more. The “Ask CF” chatbot is a great tool for training new staff and cross-training other departments on financial aid.
To learn more, contact the Financial Aid office.