TELADOC: Quality care. Anytime. Anywhere.

Effective Jan. 1, 2018, Florida Blue members are eligible to use Teladoc. See the attachment and below for more information:

24/7/365 access to U.S. board-certified physicians and pediatricians.

Teladoc provides access to a network of U.S. board-certified physicians who can resolve many medical issues via phone or online video consultations. It’s quality healthcare, when and where you need it, at a price you can afford.

Teladoc was founded in 2002 with a vision of tackling the three biggest issues in healthcare.

Healthcare Today Rising Costs:
Only 54 percent of emergency room visits are considered to be emergent or urgent.[1] At $40 or less per consultation, Teladoc is an affordable alternative to costly urgent care or ER visits.

Access to Care
85 percent of Americans who went to the ER said they couldn’t wait to see their regular medical provider.[2] 45 percent of ER visits were not classifiable as immediate, emergent or urgent at triage.[3] Florida Blue members can request a consultation anytime, anywhere. A Teladoc physician will respond within an hour guaranteed for phone consultations.

Quality of Care
The average in-office consultation last 3-5 minutes and retail/urgent care centers often use physician assistants and nurse practitioners. There is no time limit to a Teladoc consultation. Teladoc physicians are U.S. board-certified and licensed in your state.

How It Works
Imagine this…Someone has cold-like symptoms but doesn’t have the time to sit in an urgent care waiting room. Instead, they use Teladoc.

STEP 1: Complete medical history.
The employee completes their medical history when setting up their Teladoc account to ensure this information is available when they request a consultation.

STEP 2: Contact Teladoc.
The employee simply logs into their account or calls Teladoc, 24/7/365*, to request either a telephone or video consultation. 1-hour physician callback guarantee for phone consultations.

STEP 3: Talk with a doctor.
A U.S. board-certified physician licensed in the employee’s state reviews the electronic health record (EHR) and provides a consultation, just like an in-person visit.

STEP 4: Resolve the issue.
The physician recommends the right treatment for their medical issue. If a prescription is necessary, it is electronically sent to the employee’s pharmacy of choice.

STEP 5: Settle up.
The employee is charged $10 ($42 for HSA Participants), depending on their benefit plan.

STEP 6: Smile.
The Florida Blue member’s medical issue gets resolved at fraction of the time and cost. Consultation information is made available to the employee’s doctor, ensuring continuity of care.