CF’s ERP upgrade process starts this week on Thursday, Feb. 5. Please pay close attention to these instructions.
- Even though the current Jenzabar CX system will still be accessible, employees SHOULD NOT enter any data into the CX system starting Feb. 5. Please be very cautious and think twice about changing any information into the CF Jenzabar system (such as changing a student’s record or submitting a check request). Any information entered into the current system at that point will not transfer over to the new system.
- There are three exceptions to the rule above:
- Faculty will follow the standard process to enter Spring A grades in the MyCF portal.
- Higher Reach can continue to be used.
- The Early Support Program (ESP) form will still be available in the portal.
As a reminder, the following services will have temporary alternate processes through March 1:
- Updating student records
- Accepting student applications
- Processing registration, advising, student accounts or enrollment transactions
- Degree audits or progress reports
- Accessing finance, procurement, purchasing or budget workflows (no check payments to vendors or travel reimbursements during the downtime)
- Running reports or utilize administrative dashboards
- Accepting graduation registration
- Hiring or onboarding new employees (the last date to onboard in February will be Feb. 2. Next onboarding date will be March 23)
And these services will be available as usual:
- Payroll
- Leave requests
- Password resets
- Third-party systems like Canvas and library resources
- MyCF portal login (some information will be hidden)
If a student or community member has general questions about the outage, you can direct them to www.CF.edu/Update for more information or to CF.edu/FinanceHelp for other resources.