Dear CF Team,
As part of our ongoing Enterprise Resource Planning (ERP) implementation, CF will be conducting a scheduled system downtime to complete essential upgrades and configuration work. This downtime will have a significant impact on processes throughout the college, so please read the information below carefully.
System Downtime Window: Feb. 5 – March 1 (Please note this window could be extended.)
During this period, the following services will be unavailable:
- Updating student records
- Accepting student applications
- Processing registration, advising, student accounts or enrollment transactions
- Submitting or reviewing grades, degree audits or progress reports
- Accessing finance, procurement, purchasing or budget workflows
- No check payments to vendors during the system updates
- No travel reimbursements – you can submit the form, but payment will occur in March
- Running reports or utilize administrative dashboards
- Accepting Graduation registration
- Hiring or onboarding new employees (the last date to onboard in February will be Feb. 2. Next onboarding date will be March 23)
During this period, the following services will be available as usual:
- Payroll
- Leave requests
- Password resets
- Third-party systems like Canvas and library resources (access through the MyCF portal as usual)
- P-card purchasing (contact Tony Denis if a limit increase is needed)
- The Jenzabar One Test system The Jenzabar One Test system (you can practice for go-live now – additional instructions to come)
Your Next Steps:
- Visit the ERP training portal for instructions on how to familiarize yourself with the new system (more training materials coming soon).
- Work with your supervisor to verify you have the correct permissions to access the new system.
- If you do things in Jenzabar CX, you’ll need to be very familiar with Jenzabar One, so start testing out the new system now by visiting the Staff tab on the MyCF portal.
- If additional permissions are needed, contact IT@cf.edu.
- If you are faculty teaching Spring A or C courses, note that attendance verification is due on Tuesday, Jan. 20. Please be prompt and accurate with your reporting. More instructions on submitting Spring A grades at the end of term will be forthcoming.
- January 28 will be the final scheduled check run. Invoices must be submitted before this date to ensure payment. After this date, payments to vendors WILL be delayed.
- During the system update period, all purchases will need to be made using P-Cards. We ask that purchases be limited to essential business needs. If you’re nearing your limit and have to make a purchase, please contact Jonathan Melo or Tony Denis to request a temporary limit increase.
- Once the new system is active, Purchase Orders from Jenzabar CX will not carry over into the J1 System. If you work with Purchase Orders, set time aside in early March to re-enter the requisitions.
Support During Downtime
If you encounter issues or have questions leading up to or during the outage, please start by contacting your supervisor, who may choose to escalate a ticket through our IT Help system.
If a student or community member has general questions about the outage, you can direct them to www.CF.edu/Update for more information. A student-wide notification will go out Monday, Jan. 12.
Thank you for your continued commitment to supporting our students and campus community during this important transition.
Sincerely,
The CF ERP Implementation Team